8x8

CX & UC · Cloud Compute · Devices, Hardware & Software Licensing · IT Services

8x8 provides an integrated communications platform spanning contact center, business phone, video meetings, messaging, and communications APIs. Its offerings serve customer engagement and employee collaboration needs.

Vendor website

Products

8x8 Contact Center
8x8 Work
8x8 Meet
8x8 CPaaS
8x8 Voice for Microsoft Teams

Services

Omnichannel routing
Workforce engagement management
AI-enabled self-service
Customer engagement analytics
Global communications

Case studies

Trek Bicycle Corporation

8x8 describes how Trek uses its platform to put customers first across the organization.

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San Diego Zoo

8x8 presents the zoo's communications system as a customer story.

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Product details and case studies are summarized from 8x8's public website.

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