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ACD Direct

CX & UC

ACD Direct provides contact center outsourcing designed to help organizations improve customer interactions and scale their teams. Its services combine people, technology, and strategy in customizable customer experience programs.

Vendor website

Products

  • Customer experience solutions
  • Technical support
  • Workforce management
  • Managed services

Services

  • Contact center outsourcing
  • Customer support
  • Technical support
  • Workforce management
  • Managed services

Case studies

Product details and case studies are summarized from ACD Direct's public website.

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