Alvaria

CX & UC

Alvaria offers contact-center and customer-outreach technology for enterprises. Its solutions support governed outreach workflows, contact management, campaign design, compliance, and customer interactions across channels.

Vendor website

Products

Alvaria CXP
Outreach and Dialer
List Management
Self Service
Cloud Workforce

Services

Contact center solutions
Workforce management
Customer outreach
Implementation services
Training and support

Case studies

JMT Network Services

JMT used Alvaria predictive dialing to reduce costs per agent and increase agent productivity by more than 50%.

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Product details and case studies are summarized from Alvaria's public website.

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