Bland.AI

CX & UC · Cloud Compute

Bland provides enterprise voice AI agents for automating inbound and outbound phone calls. Its platform supports call handling, integrations with business systems, monitoring, and testing across phone, SMS, and web channels.

Vendor website

Products

Bland AI voice agents
Bland Speech
Agent Builder
Observability
Testing

Services

Inbound call automation
Outbound lead qualification
IVR replacement
Call routing and transfers
Agent monitoring and improvement

Case studies

Idaho Housing and Finance Association

Idaho Housing retired its IVR with Bland and reported $750,000 in savings.

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Kin Insurance

Kin Insurance used Bland for outbound lead qualification and reported an 18.7% increase in transfer rate compared with human agents.

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Product details and case studies are summarized from Bland.AI's public website.

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