CallTower

Cloud Compute · Connectivity & SDN · CX & UC · Devices, Hardware & Software Licensing · IT Services · Wireless & IoT

CallTower provides cloud-based voice, unified communications, collaboration, and contact center solutions, including integrations with major platforms such as Microsoft Teams. It also offers deployment and managed support.

Vendor website

Products

Microsoft Teams Direct Routing
Operator Connect
Webex Calling
Five9 contact center
Genesys Cloud

Services

Cloud communications implementation
Managed voice continuity
Contact center deployment
Migration and integration
Ongoing support

Case studies

Franklin Sports

CallTower helped replace legacy PBX systems with Microsoft Teams Direct Routing.

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EPCOR

CallTower implemented Genesys Cloud to modernize the utility provider's contact center.

Read the case study

Product details and case studies are summarized from CallTower's public website.

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