CommunityWFM

CX & UC

CommunityWFM offers cloud workforce management software focused on collaboration between WFM analysts, supervisors, and agents. Its tools support forecasting, scheduling, and intraday management.

Vendor website

Products

Enterprise WFM
Enterprise Essentials
Community Everywhere
Automated planning

Services

Onboarding
Customer success
Cloud hosting
Managed services
Custom integrations

Case studies

Product details and case studies are summarized from CommunityWFM's public website.

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