GoToConnect

CX & UC

GoTo Connect is GoTo’s cloud communications platform combining business telephony with meetings, messaging, and contact center capabilities. Its offerings include AI features for call handling, customer interactions, and operational insights.

Vendor website

Products

Business Phone System
AI Receptionist
Cloud Contact Center
GoTo Connect CX Complete
GoTo Meeting

Services

Cloud telephony
Video meetings
Team messaging
Contact center operations
Customer support

Case studies

Bob Johnson Imports

Used GoTo Connect to manage communications across franchise locations and reduce agent workload by 25%.

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Product details and case studies are summarized from GoToConnect's public website.

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