Kustomer

CX & UC · Cloud Compute

Kustomer offers an AI-powered customer service CRM and customer experience platform. The platform brings together customer data, omnichannel support, AI, and workflow automation.

Vendor website

Products

Kustomer Platform
Kustomer AI
Customer Service CRM
Workflows
Command Center

Services

Omnichannel customer support
AI agent deployment
Customer data management
Service process automation
CX analytics

Case studies

Goody

Goody adopted Kustomer's AI-native platform and reported doubling its AI resolution rate while exceeding its CSAT target by five points.

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Product details and case studies are summarized from Kustomer's public website.

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