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Laivly

CX & UC

Laivly provides an agentic AI platform for contact center operations. Its Sidd tools support autonomous customer interactions and assist human agents with guidance, case notes, research, and response drafting.

Vendor website

Products

  • Sidd
  • Sidd Studio
  • Sidd Duo
  • Sidd Solo

Services

  • AI agent creation and deployment
  • Real-time agent guidance
  • Automated case notes
  • Cross-system research
  • CX strategy and implementation support

Case studies

Product details and case studies are summarized from Laivly's public website.

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