Vendor Marketplace
Level AI
CX & UC
Level AI provides AI products for customer experience teams, including quality management, virtual agents, and interaction analytics. Its platform analyzes customer interactions and supports automation, agent assistance, and CX operations.
Vendor websiteProducts
- Quality Management
- AI Virtual Agents
- AI Workers
- Voice of the Customer
- AI Assist
Services
- Conversation analytics
- Automated quality management
- Virtual agent deployment
- Agent assistance
- Customer experience insights
Case studies
VistaPrint
VistaPrint used Level AI to reduce quality assurance and coaching effort by 80%.
Read the case study
Smartsheet
Smartsheet used Level AI and reported a 12% improvement in iCSAT and a 60% efficiency gain.
Read the case study
Product details and case studies are summarized from Level AI's public website.
Considering Level AI?
We'll compare it against other options for your requirements.