Livepro

CX & UC

Livepro provides knowledge-management software for customer-service and contact-center teams. Its platform helps organizations create and govern a searchable source of approved information for staff and customers.

Vendor website

Products

livepro Knowledge Management System
AI Overview

Services

Knowledge Management
Guided Workflows
Knowledge Governance
Implementation Support

Case studies

TSA Group

TSA Group reported utilization above 95% across channels after implementing livepro's knowledge-management system.

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Datacom

Datacom used livepro to support more consistent customer answers and reported a 17% reduction in average handle time.

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Product details and case studies are summarized from Livepro's public website.

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