PolyAI

CX & UC · IT Services

PolyAI provides an enterprise conversational AI platform for handling customer conversations. Its platform includes tools to design, build, and run agents across voice and digital channels.

Vendor website

Products

Dialog Agent
Dialog Studio
Wren
Dialog-RSN-1
Dialog-RAVEN-3.5

Services

Voice AI
Webchat and messaging automation
Agent design and deployment
System integrations
Conversation optimization

Case studies

Pacific Gas and Electric

PolyAI describes how its voice AI helped PG&E save 35,000 labor hours.

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UniCredit

PolyAI describes how its solution improved UniCredit's NPS by 14 points.

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Product details and case studies are summarized from PolyAI's public website.

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