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Talkdesk
Cloud Compute · CX & UC · IT Services
Talkdesk offers cloud contact center and customer experience software with AI-enabled automation, agent tools, and analytics.
Vendor websiteProducts
- Talkdesk CX Cloud
- Talkdesk Autopilot
- Talkdesk Copilot
- Talkdesk Navigator
- Talkdesk Quality Management
Services
- Cloud contact center
- Customer experience automation
- AI virtual agents
- Agent assistance
- Contact center analytics
Case studies
Orange
Talkdesk CX automation supported AI pilots and resolved many AI interactions without escalation.
Read the case study
United Rentals
Talkdesk's AI-powered customer experience platform modernized service across more than 1,400 locations.
Read the case study
Product details and case studies are summarized from Talkdesk's public website.
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