Techmate

CX & UC · Cloud Compute · Connectivity & SDN · Managed Security · Wireless & IoT

Techmate provides on-demand onsite IT field support for distributed offices across the United States. Its network matches service requests with technicians and provides managers a dashboard to track work and spending.

Vendor website

Products

Remote Hands IT Support
On-Site IT Support
IT Field Services

Services

On-demand onsite support
Smart hands
Executive support
Routine technician coverage
Project implementation
Technician management

Case studies

Quinn Emanuel Urquhart & Sullivan

Quinn Emanuel describes Techmate as an extension of its IT staff for onsite project implementation and staff augmentation.

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Truist Bank

Truist reports using Techmate for support that improved response time and end-user satisfaction.

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Product details and case studies are summarized from Techmate's public website.

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