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UJET

CX & UC · IT Services

UJET provides a cloud contact center and customer experience platform organized around Agentic Experience Orchestration. Its capabilities include virtual agents, intelligent routing, agent assistance, conversational analytics, and digital engagement.

Vendor website

Products

  • Agentic Experience Orchestration (AXO)
  • UJET Virtual Agents
  • UJET Smart Routing
  • UJET Agent Assist
  • Spiral Conversational Intelligence

Services

  • Cloud contact center
  • Customer experience orchestration
  • Digital messaging
  • Voice engagement
  • Workforce management
  • Quality management

Case studies

Product details and case studies are summarized from UJET's public website.

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