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Verint

CX & UC

Verint provides customer experience automation and workforce engagement software. Its platform supports customer interaction analytics, contact center automation and workforce operations.

Vendor website

Products

  • Verint Open Platform
  • Verint Workforce Management
  • Verint Speech Analytics
  • Verint Quality Management
  • Verint Bots

Services

  • Business consulting
  • Value realization
  • Onboarding
  • Education and training
  • Managed services

Case studies

Product details and case studies are summarized from Verint's public website.

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